Thursday, February 28, 2008

Humiliation - Just Say No!


Today I watched a manager humiliate one of his charges in a meeting.
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It was embarrassing, humiliating, and unnecessary.
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The gist of the situation was that this person's department had not performed well the previous night and the manager wanted to know why. It went something like this:
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"What the hell happened to your department last night?!? Why can't your people do what they're supposed to? Do you have any idea what you're supposed to be doing?"
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This is just bad management. A leader never criticizes in public. The simple rule is: praise in public, criticize in private. This manager's behavior was predicated on the worst possible idea: people won't perform well unless the manager rides them and stresses them out. C'mon, guy. Get with the concept of leadership.
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You see, leadership is not that hard to understand. Leadership is always cognizant of "The Golden Rule:" Do unto others as you would have them do unto you. If you would not like being treated the way you treat your charges, then change your behaviors. For the enlightened, compassionate, and effective leader to be successful he or she remembers that first and foremost they have to work with their charges to get the job done. People don't work well with folks who treat them like dirt.
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So....today's message on leadership is to remember The Golden Rule, be respectful, and treat people right. It's really not that hard,...if you care.