Tuesday, February 1, 2011

Missing the Rest of the Picture

"Focus on the results!" "Success is all in the numbers!" "All the hard work in the world means nothing if the results aren't there!"
I guess we've all heard these and similar things more than once. If we can't measure the improvement than there is no improvement, right? I believe that depends on your measuring tool.
Don't get me wrong. I know that measurable results are critical to the success of organizations. I just do not believe they are exclusive of the time and effort necessary to create human change, and, let's face it, without the human element....without the blood, sweat, and tears of people, without their buy-in and commitment, nothing will truly change.
Unfortunately, since the human change is often not easily measured, and, since it often comes long before the gears of the organization change perceptibly enough to measure improvements in key metrics, organizations sometimes give up long before the culture has changed enough to sustain any improvements.
I firmly believe that you manage things, but you must lead people. Leadership take much more than pretty charts, checklists, and action logs. Leadership requires strength with compassion...persistence with understanding....pushing without being pushy...engaging the hearts and minds and not just the hands...respect for what has come before this point while helping develop excitement for a new way of doing things.
I am learning that I must understand both perspectives in order to develop a better solution for those who must do and for those who are only interested in results. The former are most important, but will not survive without pleasing the latter.
When either group becomes too focused on what is only important to them, they will miss the bigger picture. Therein lies the struggle.
So what to do? I go forward with a few things in mind:
  1. Keep an open mind
  2. Listen
  3. Believe in right principles
  4. Speak up
  5. Keep faith with God and Family
  6. Trust in yourself and your abilities

I will be exploring each of these in future posts as I work through the details in real life. I view the upcoming weeks as an experiment in my ability to exhibit true leadership by trying to understand each of these in context and build something synergistically within my chosen work and my life. Hopefully, there will be things to share with you that may provide help and insight into your struggles as well.


Terri Pollhein said...

I look forward to hearing your thoughts, Joe!

You are a pretty insightful fella and I love you very much.

Lucky me, that you love me back!

Joseph D. Pollhein Jr. said...

Sounds about right!
If the group is supposed to be building a wall, it can build it as huge and as indestructible as humanly possible, however if it costs the lives of those it's supposed to protect, the point is moot.